Most Homeowners Don’t Know What Questions They Should Ask a Plumbing Contractor Before Hiring
We realize that in many cases you might be in a bit of a panic and inclined to make a quick decision in hiring a plumber, especially if your drain is backed up, your toilet is overflowing or your pipes are leaking.
If you have an emergency then pick just 5 questions from the Experience and Service Sections Below and make sure they answer quickly and specifically.
If you don’t have an emergency then all of the informational here as a guide for property owners and homeowner’s in choosing a plumbing contractor. Of course this is not an exhaustive list and not all of the questions may not apply to your current situation. Contact us with any questions.
Here are three areas where we recommend you consider when evaluating any plumbing contractor you may talk to:
Their Service Before, During and After Your Service | |
Their Experience and Methodology |
Simply ask these questions and inquire with the plumbing contractor to ensure they can support their answers.
Business Reputation and Stability:
Have long have you been in business using your current business name? | |
How many customers have you serviced over the last 10 years? | |
How long have you been in business? |
Experience and Methodology
How many years of experience do your service technicians have on average? | |
How many customers do you service in a typical week? | |
How many technicians do you have that can handle all plumbing jobs? | |
Do you use employees or sub contractors to handle your service calls? | |
Are your employees paid by commission? |
Service – Before, During and After
How many hours each day do you have live phone coverage by an employee? | |
How many days a week do you have live phone coverage by an employee? | |
Until what time of day are your technicians available for service calls? | |
How many hours per day are your technicians available during the weekend and on holidays? |
We hope these questions provide you with some ammunition you will need to make the best choice when it comes to choosing a plumbing contractor.
Please visit our Plumbing Services Frequently Asked Questions and Answers page to learn more about our reputation, experience and service.